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The Power of What If?

6/25/2021

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6 months ago, I was sitting at the house, and none of this existed. I needed a dock to unload pallets, and then was going to load those 26 or so pallets, 3 at a time, on a box truck, or in an 18 ft trailer, and take them to the farm for processing. In nosing around for a solution, I reconnected with Carly Thompson, and her husband Jason. They had a space that was being used for storage. It had a dock door, a hydraulic dock plate, and some space. I informed Carly that I had had the overhead for many years, and wanted no part of it. 

She said what if? What if it was affordable? What if it included internet, cleaning, security, phone, office, meeting room, parking, and some publicity? 

She solved a problem for me that I didn't even know I had. I rented it, and bought a truckload of merchandise. Then another. I was able to buy a 1966 forklift, a new pallet jack, and quite a bit of racking. Then.... I got a couple of bad loads, took on a poor estate, and almost had to shut down.... or at least things looked bleak.

Then, last month, a gentleman called me, a referral from one of his family members, that had had their own set of auctions, and had also purchased from some of my online auctions, with a problem. He had a collection of Beatles albums that he wanted to sell. 

I know nothing about Beatles memorabilia, vintage vinyl, and the like, or rather, I didn't. But, I said what if? I certainly know nationally known auctioneers that do, plus.... I know how to leverage the internet. That auction resulted in me doing the auction myself, with my own crew, and netted us 225 bidders that were happy to bid that auction to nearly double my sellers expectations. As a matter of fact, we started talking about his car, an 88 foxbody mustang GT that had been wrecked and rebuilt, and was as mint a car as it could be. I'll never forget, when I posted that car online. Marketplace requires you put a price. I put close to the price he was looking for. I got a pile of negative comments, and laughing emoji's. Funny part is, I, as a prior Used Car Dealer, agreed with them, but the car was clean.

At the end of 7 days, the naysayers weren't laughing. Why? The car sold for more than the seller was asking... to a used car dealer....

​In short, don't ever be afraid to ask What if? 
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Selling your Land or Farm

2/19/2020

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Let's talk about selling your land or farm, and specifically, how to get the most money for it, in a reasonable amount of time. Farms are often the largest single lifetime investment a family or individual makes. Knowing a family friend that is "in" real estate or picking someone because they were first in to speak to you, may or may not be a wise decision.
Should you sell conventionally or via auction? It depends. There are different risks and rewards depending upon how it's done, and who's doing it. I will say that since you want the most for it, you should hire the company with the most tools to help you. They should also have an in depth knowledge of the process as well. Someone that places a sign in the yard, and waits for other agents to bring buyers, well that isn't going to get you the most. By the same token, an auctioneer that puts a bunch of signs out and places some ads in the local newspaper, may not get you the most either.
Being an auctioneer, I have an obvious bias toward the process, but with very good provable reasons. That said, as referenced, it has to be in the right hands. That is one reason I don't recommend large companies. With a large company, you don't know what you're going to get. I've personally gone out with my equipment to mow, when I knew the result would be a better inspection period, and possibly better bidding. A good auctioneer with relevant recent experience, well educated within his or her industry by instructors that are using the techniques they teach, is invaluable and can make a huge difference.
Let's talk about the auction process a little. Does selling absolute mean that more people come out and the end bid price is higher because they smell blood in the water? Maybe..... There are auctioneers that swear by it. I don't happen to be one of them. I could not sleep if I sold your property absolute, and it just happened to be a "bad day". The only thing an absolute auction guarantees, is that the auctioneer is going to be paid. When I sell your property, I give you something that is very important. Control. It's your land. You ultimately make the decision.
Are you aware that the Auction process creates 3 distinct sales periods? Everyone knows about the actual auction where people bid, and the last person wins. But what about before the auction? Are there techniques your professional can use to get the property sold before the auction? Yes, there are. As a matter of fact, the property image I used, was sold prior to the auction signs even going up.
What if the auction day comes, and the property doesn't sell? Are there opportunities within that, opportunities caused by the auction itself? Absolutely, and a professional knows exactly what steps to take. 
Is your Auctioneer or real estate agent friendly to the opposite method, and the professionals involved? In other words is your agent open to, and knowledgeable in auctions? Is your Auctioneer friendly to, and open to paying buyers agents? This is an area to be careful of, as many many auctioneers are of the belief that they are the ones that bring all the buyers to the auction and refuse to pay people that give their entire careers to the sale of real estate.
I'll leave you with this thought.
How many times have you seen a property in the MLS and said.... They're crazy, they'll never get that? How many times have you gone to a real estate auction and said... I can't believe it brought that.

Shawn J Dostie, Auctioneer/Agent, CAI

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Businesses are For Profit Entities

7/5/2019

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As an auctioneer, I was faced with a decision, decisions I had made many times as an entrepreneur, and that was to strike out on my own and build something, or to join an existing company, give my talents and expertise, and expand their business. In fact, employees all across the world use their experience to increase the profit of the company they work for, and get paid a portion of their productivity for their effort, the remainder going to profit the company. Companies are formed to service a perceived void, for a price, that solves a problem, provides wages, and profit. When I made these decisions, I wasn't certain which way life would lead, similar to these companies. As auctioneers, we are problem solvers, adaptable, and ready for change at a moments notice.... or are we?
When I contract to use a service, I do it because the money I pay them, I expect a service to be performed that makes it worth it to me, to pay them. I know, that they are in business to make a profit. In fact, I like being associated with successful companies, so I actually want them to make a lot of profit.
6 years ago, I was choosing an electronic clerking software. I chose Auction Flex. Why? Because they had the best customer service I had ever seen, and they had, at that time 3700 members that had either bought, or were leasing their software. They also were so robust, that they had features that we could grow into, including this entity called Bidopia, which has evolved into HiBid, the online bidding platform that I use. I am not tied to Hibid, or Auction Flex. I could change today to Wavebid, or BidWrangler, both, or ProxiBid. Wait... Proxi bought Wavebid.... Sandhills bought Auction Flex... Yes, the world changes, these days, quickly.
This year, things have altered with one of the companies that I joined. The business relationship, or partnership, has changed, not by my choice, but I adapted, and will continue to do so. It is called growth.
Since the Sandhills acquisition of AF, they have come under some heat. They now charge a percentage of the auction, much like other providers, only minuscule in comparison. In doing so, they made promises. I have been the beneficiary of such promises, but there have been issues as well, the most serious, and the only thing that would make me look elsewhere, is the seemingly untimely failure of the electronic bidding capabilities during peak activity periods.
Many many industry professionals that I highly respect, are angry at providers for starting the company under an ideal, then changing those ideals in the future. We watched it with Auction Zip, are watching it with Auction Flex, and have to wonder what other platforms it will happen to. 
We have choices. We can build our own, or join another. Here is what I believe to be the crux of the problem, which is twofold.
1st is ownership of bidders. Auctioneers, for thousands of years, have owned their list of bidders. That was the gold mine, the blue sky. To have the ability to see an asset, and know that you had buyers for that, made many an auctioneer wealthy. Knowledge is power. Welcome Google, Facebook, the internet. There are groups for that, knowledge here, equalizers everywhere. Auctioneers have a real problem sharing bidders. They belong to that auctioneer, whose client money collected them for the auctioneer. Well, except that bidder, through their own efforts, can join someone elses list, at the touch of a button, or worse, the platform, or a scraper, can harvest all that as well. If a thief can get thousands of credit card numbers, how difficult is it really, to harvest contact information, that is freely given. To my colleagues, I implore you to stop worrying about that. Finding bidders is easier than ever these days, and economical, although that will change, at least the economical part. Concentrate on finding more business using new tools.
2nd, is the perceived problem with these platforms selling to the general public, which perceived is not meant toward selling, as that is a fact, but to it being a problem. We, as auctioneers, are a fiercely independent lot, that don't take kindly to being told how to operate our businesses, yet we are always ready to tell others what they are doing wrong. Welcome to the A type...
If a business is doing something that is 100% legal, selling their service to whomever is legally allowed to consume it, then, that is the way it is. I liken it to FSBO selling. Yes, you can do it, but is it wise? I have been told, that anyone can do an online auction. Yes, indeed it is true. But, can anyone do it well? Real Estate Agents, what is the likelihood of a homeowner selling their own property? Isn't the statistic around 7% success rate? There is a reason professionals get paid like professionals. Doctors, Nurses, Attorneys, Athletes, Auctioneers, Realtors. People that are successful command higher than average rates, because they are exceptional at what they do. Do not strive to be average, be exceptional.

Shawn J Dostie, Auctioneer/Agent CAI
Coshocton, Ohio
[email protected]

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Do Real Estate Agents Dislike Auctioneers?

4/1/2019

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In a revealing poll the other day, I realized that in most parts of the country, auctioneers and real estate agents co-exist, but do not thrive well together. Why is that? In talking to a good friend in another state, an auctioneer that migrated from the real estate profession told me, Shawn, agents are interested in two things. They love food, and they love money. Well heck, they have a lot in common with auctioneers. I've been an auctioneer for 6 years, and one thing about them, is they are A type personalities, which means that it is their way or the highway. I've been a real estate agent for 4 years. I got that license to have the legal ability to auction real estate. And, I think I know why real estate auctioneers and real estate agents don't get along.

Money and control, and I am not sure which one is the stronger influence, but these two, in my opinion, stop a lot of transactions. I would like to change that, in my little pocket of Southeastern Ohio. As an Auctioneer, I am licensed all over Ohio, in WV, and have sold all over the country, working with real estate from NM, to Maryland.

From what I have seen, auctioneers take the stance, I am going to market the property, everyone will see it anyway, I don't need an agent getting in the way. In many respects, that is true, as a very large portion of real estate agents don't know how a real estate auction works. Truth be known, a lot of auctioneers don't either, as we all have our own specialties. Agents don't seem to like the authoritarian way that auctioneers seem to have. Agents are so used to negotiating, they don't seem to understand that an auction sets the terms and conditions before any offers are accepted.

That said, we all work for our sellers. When we get that license, we tell everyone that we will work in their best interests. How is it in the sellers best interest, not to work with professionals that have devoted their careers to real estate?

The answer is greed and rationalization. We can rationalize anything. Here is a different perspective. I want your help, and I want to help you. Here is what an auction, properly marketed can offer. It offers the seller an end date, both when the property will sell, and when the property will close. The financing contingencies, inspection contingencies, and the I gotta sell my house contingency is gone. Additionally, an auction is the only selling method known, where a price much higher than the "listing price" can be attained, with the exception of very hot markets. Truth be told, those markets produce auctions by professionals that don't typically know that an auction is what they just conducted, as they just accepted offers. In fact, I am currently involved in that type of scenario in Columbus right now

For an agent, this is all positive as well, for you have an idea when you will be paid. I honestly believe, that if an agent is treated fairly, that we can work together in the best interests of our clients, whether they be buyers or sellers.

Thanks for reading,

Shawn J Dostie, Agent, Auctioneer, CAI
​Ben Schafer Realty

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National Online Auction Academy

3/14/2019

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I am proud to be a co founder of The National Online Auction Academy. Longtime friend and mentor, Rich Kruse and I were chatting about how there are auctioneers that consider online auctions to be trying to take the place of live auctions, and that anyone can be an online auctioneer. In fact, many auctioneers refuse to even acknowledge online auctioneers as auctioneers.

I look at it this way. I sell.... In 1980 I began selling my labor, lawnmower and some gas, to neighborhood folks that didn't or couldn't mow their own lawns. Later, I sold Rainbow vacuum cleaners, er air purification systems, then kitchen cabinet fronts, cheap furniture, then cars. I sold cars for 25 years, even auctioned some on EBay, and became a power seller. Before I became a licensed auctioneer, I had a facebook auction site where I would go to auctions, buy box lots, break them down and sell them, often starting at a quarter. The point is, I sell, and always will. I have sold many different ways, and am always looking for the best way. I suppose that, to some, the auction method is the only way. Well, as much as I love my industry, I know that it is not the only way, even though I truly believe, that in certain scenarios, it is the best way to sell something.

Online auctions are a tool, and while yes, I suppose, that anyone can do one, I would propose that anyone could do a live auction as well. The key to either of those, is how well they are conducted. I have had the blessing to conduct a 7 figure auction, live. I have also been blessed to have conducted a 7 figure online only auction. Both took knowledge, both in education and experience. Both were, in my opinion, works of art, and a joy to watch unfold after the work was done.

It's kind of unbelievable to me, that after 6 short years, that I am in a place where I can make an impact on other professionals lives, helping them put a valuable, money making tool, in their arsenal.

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Goals, Friends, Networks, Knowledge- A Sunday Ramble

1/20/2019

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I had a very  good year professionally in 2018. Best year ever financially, graduated from CAI, was chosen from 2 of my colleagues to be their personal auctioneer.
Hard to top that, and it is because of that, I struggled. Where do I go from there. I questioned that once before, and lost everything, so God, I am not questioning you. I am a man that analyzes thing, and plans, even though I am not the detail guy, I plan the direction, and execute those plans with an end goal in sight. Now, I've made excused in my pea brain, just in case I fail to equal last year. I've said, well it was an anomaly since that was a special deal that happened in 2017 and didn't close until 2018, and, what's the likelihood of THAT happening again, referring to another 7 figure deal.... Then I stopped.
What the heck is wrong with you? If you are good enough to put yourself in the crosshairs of deals like that, keep it up, for those Clients Need you.

So, it is with gratitude to my Maker, that he has put such wonderful professionals such as Rich Kruse, Ben Schafer, Brigitte Kruse, Alan Losier, Tim Keller, Charles Nicholls, James F Nelson, Spanky and Amy Assiter, Lisa York, Tim Luke, Billy Hagan, Dean Blackburn, and so many others in my path to help create the fabric that is shaping my career. When I can call the Captains of my industry and they talk to me as old friends.... except the ladies... they're not old.... Better edit that later... anyway, they bless me with their knowledge that I have absorbed and applied, like a science, and... it has worked. I have been taught by the best, the best practices when conducting a live, online, and simulcast auction. As an aside, all 3 are completely different animals, and if an auctioneer tells you they're not, find another auctioneer... well... me... call me, as I have a Gavel and will travel.

These people have given me the tools to succeed. I have used these tools and have succeeded. All that is left, to really make it kick, is to create a pipeline, to steady the revenue, instead of feast or famine. So, the question I had to ask myself, was Why not? Why not beat last year? Why not be better. I always thought that the master elixir is to be the best. Am I the best? Best at what? Best auctioneer? Do I need to believe that to be a success? The answer is no. I am not the best auctioneer. I strive to be the best I can be, I constantly strive to learn how to improve. Do I need to know the make, model, and story behind every piece that I sell? It would be nice, but with a photo and a succinct description, any interested party that is bound to be smarter than me, can Google it. No, I strive to make myself more expert in the process. The Profit says, People, Product, Process. I have no product, the product belongs to my Clients. I am the people, and I market to the people, not typical auction goers, but the end users that want what you have. So, what I have to improve, is my process. That, ladies and gentlemen, is what will propel me to better years. That, and a better balance to work and play.

In closing, if you are not where you want to be, let me ask you this. What are you doing to change it? Can you change one tiny thing at a time to improve your situation? I think that you can.

God Bless you all,

Shawn J Dostie, Auctioneer, CAI

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Staying in Your Lane

1/19/2019

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Pictured above is a lane. It ends a half mile up, and it is not the only road in the county. It is the lane upon which I live, and one I know very very well. Tomorrow it should be covered in 10" of snow, but I will still know my lane. 

I see people discuss my industry, and theirs, every day. In this article, we will discuss online auctions and live auctions. I am consistently surprised when they discuss something, as being knowledgeable, when they really.... aren't. I was a Used car dealer for 18 years, in the business for 25, yet you rarely see me discuss, as an expert, classic cars. Why? Because I bought to resell to users, not collectors. That is not my lane.

I recently watched a discussion, mainly about online auctions, which stated that we auctioneers should treat customers better, in light of how Amazon has changed the world. While I agree that we should treat customers well, I vehemently disagree with the how. I've heard "experts" espouse the use of warranties, allowing returns, having more opportunity to preview, and much less restrictive terms and conditions. Unless you are selling return merchandise at online auction, I couldn't disagree more. We sell belongings of other entities. Those items do not belong to us, and without our Clients express permission, lest you forget, that we work for the Seller, we cannot offer return policies, or warranties. Additionally, the retail pricing structure, which allows for those niceties, are not there. 

Instead, I prefer to, when at all possible, to create a better experience for the buyer, for when they come to pick up their merchandise. In fact, we could (my companies) become more consistent with such. From a hands off, minimal liability standpoint, we rarely assist our customers with the physicality of removal in our online auctions. Our terms and conditions, even though sometimes a little lengthy, clearly spell out that our staff will not help load. However, we will guide you to your item, we will help to ensure that your item is still there when you arrive, and sometimes we pre pick small items and box them. In other auctions, depending upon logistics, your order will be picked and ready when you arrive. Our live auction crew does the opposite. We are happy to help you load, and reserve the equipment to do so. It is much more family style. These are all matters that a professional discusses with his/her Client, and executes throughout the auction process.

There is a reason, at least for my 2 online auction companies, that we have a limited preview, limited being defined here as 1-2 hours before the online auction begins to close, where prospective buyers have the option and opportunity to come inspect the merchandise, much as you would have the day of a live auction. I have sat there for 2 different 8 hour days, wasting resources, for people to come inspect. The reason our windows are so short, our customers... not our Clients, our market, our bidders have spoken. They trust our images, and our descriptions enough that they do not come.

I hear, from people that conduct the majority of their auctions in the live format, that a live auction, that 2000 year old profession, has largely stayed the same, and that, even though online auctions are newer, they too, are the same. Not true, and until you are proficient at both, you should refrain from saying that.

I can only speak from my own experience. That experience includes approximately 450 auctions over a 6 year period. Included are micro live auctions, Industrial auctions that were simulcast, industrial and business liquidation 100% online, and real estate and farm auctions that have been 100% live.

My experience tells me that the live auction goer, and the online bidder are two completely different animals. We cross market to them, and there are crossovers, but by and large my bidders stay in their lanes. I have live bidders that swear they would never attend an online auction. By the same token, I rarely see the majority of my online bidders at my live auctions. I will say that I see more new online bidders come over from the live auction side, than vice versa. In my opinion, this is 100% marketing based. In my experience, I see live auctioneers, myself included, advertising the event. Yes, we have an inventory and photos, but the emphasis is on the event. In an online Auction, the event itself is secondary, the emphasis is on the inventory.

In closing, while I certainly agree that the buying experience should be enhanced, I have to watch out for my Client. 

I love all auctions. I love my live auction partners, I love my online auction partners, and I love my fundraising, another completely different animal.

Hey! I just discovered that I have 3 different lanes!

Whatever lanes you choose, choose to do your best,

Shawn J Dostie, Auctioneer, CAI

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Sunday Ramble Week 2 2019

1/13/2019

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Winter finally hit and we have snow. Today, I took a young lad, of 14 out and we shared some of the finer points of firearms. I'm hopeful that he enjoyed himself, as we had 2 .22 LR's, a .223 AR 15, a pump 20 gauge, and a .44 Lever action rifle. Pretty sure he had fun, and I am happy to report, that he handled the gun responsibly enough that I will look into the license laws in Ohio for the remainder of rabbit season.
Following that, it was time to get to work. We are conducting a benefit auction Sunday February 17, 2019 for Toni Cooper. Toni's husband, Petey Leach, committed suicide, in March of 2018. A week before Christmas, her 14 year old son, Cameron Leach, committed suicide in an attempt to be with his dad. The pain... I cannot fathom. My skill as an auctioneer, my beloved community of Coshocton, we can help make the financial burden easier. I wish to thank All the people involved, Tommy Unger, Carolyn Roth & Mike, Carla Stocker, Kimmy Ash, Marie Gross, Mark Knicely, Tony Rochester and his band, Janie Brown, Tristian, Joellen, Ashley, Adam Laudick, Danny and Sherry, Ashley and Chad, and many others that I am probably forgetting. I have a great friend in Colleague, Billy Hagan coming over from Indiana to help me.
The event will be held at the Army Navy from noon until 11pm. There will be a pool tournament, Spaghetti dinner, Auction, and live band, as well as games. We are hoping for a large community turnout, and will be on Facebook Live for the auction, both in my personal timeline, and an Auction Group that I belong to.
Then, I got started on a consignment auction upcoming that will include Longaberger baskets, Collectible glass, of Cambridge, and possibly Fenton, and possibly some pottery. I have 92 pieces committed, 86 baskets from 1, 6 from another, with others that I need to firm up. Looks like it will be a good one.

In closing tonight, I wish you all balance, peace and prosperity. Enjoy your journey, my friends,

​Shawn J Dostie, Auctioneer, CAI
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Keeping up with the times

10/14/2018

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Sunday Ramble- Stayed home last night, in bed by 9:45.... I'm getting old. Have lost several friends, one at 63, which puts me in a rush, because not long from now it will all be over and I want my legacy to be that I shared my knowledge, how little of it that I have.
This post is aimed at my industry. While I consider myself a pretty accomplished salesperson, spanning many different asset classes over the past 32 years, I am also a consumer. Being as I was in Facebook Jail... until 6pm tonight, I cannot post in groups I do not manage. (Many have given prayers of thanks). That said, I had to find something else to fill my time... yes, should be finding my next deal.... and finishing my building.... 
It has been a long time dream of mine to play the banjo. It is now a goal. Remembering what a Kansas Auctioneer said in AMM class, Robert Mayosays, what do you type into your search function when you are looking for something? So... I typed in, "Used Banjo for Sale".... then, ticked because I am an auctioneer, "Banjo Auction".... hmmm.... Then I went to Hibid.com. Keep in mind, I was just featured in Sandhills Magazine, parent company of Auction Flex/ Hibid, the software that I have used since becoming an auctioneer. However, I only recently started using it as a resource for "stuff". 
I found several different banjos up for auction. Hell, I don't care what brand, I am brand new, and don't know what I don't know, other than it has to have 5 strings.
1st 2 are in Canada, 2nd in Mason City Iowa, but they don't ship, a couple are simulcast in a couple weeks.....
So, I went to Guitarcenter.com, and will visit musicians friend, and bet I end up buying at Amazon and will have it in my hands before some of these auctions start. 
6 years ago, it was said that nobody can bring an asset, or group of assets to market, and get them sold quicker, than at public auction. Today, thanks in large part to Jeff Brazos, it is no longer true....
Hmmm..... We need to improve what we do, always.
In other news, my world got infinitely smaller yesterday evening. Adriana Koli Bear Quiñones, my high school friend, the executive director at the Cape Fear Botanical Gardens in Fayetteville, sends me a video from a fundraising Gala she was attending. Who was the Auctioneer? My amazing superstar friend, Real Estate Broker, Auctioneer Champion, and all around rockstar, Lisa York. She was doing a superb job, and I am proud to have both as friends of mine.

Have a great Sunday Friends!
Shawn J Dostie, Auctioneer, Agent, CAI
Ben Schafer Realty
Ed and Ben Schafer Auctioneers 
Gryphon Auction Group
UBidNWin.com

[email protected]
740.502.1017

Opportunity Knocks, will you answer the door?
Land, Farm, Minerals, Live or Online, Fundraising
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2018 Coshocton County Jr Fair Reserve Grand Champion Market Duck

10/5/2018

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    Shawn J Dostie has extensive real life experience in live, online, and fundraising auctions, commercial real estate, small business investment, landlording,the auto industry, and livestock farming.

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